MTBE update

Our phone system continues to be down. Our provider is working to resolve the issue. If you need immediate assistance please call 401-490-5418. This is the phone number to our answering service. They will put in a ticket, email it to us and we’ll get back to you.

Throughout the village, test wells continue to be dug. So far, test results have been helpful in determining the direction of the MTBE contamination. However, no tests to date have conclusively determined the source of the contamination.


Levels of MTBE concentration at both Well 3 and 3A remain relatively constant.


On Monday, September 10, 2001, the District applied, through the Town Council, for a Community Development Block Grant. This grant, in an amount not to exceed $200,000, would enable the District to pay for costs incurred in the MTBE clean-up effort.


Effective Friday, September 14, 2001, Pascoag Water Department will put into effect a ban on all outside watering. This includes, but is not limited to, watering lawns, washing cars, and filling swimming pools. Customers with any questions concerning the outside water ban can call the District office at 568-6222.


What’s Not Okay


Drinking the water

Using water for cooking

Brushing your teeth

Using water in areas without ventilation

Drying clothes without properventilation


What’s Okay:


Bathing, as long as the room is well-ventilated, not steamy

Washing dishes, also only if the room is well-ventilated

Washing clothes (Be sure to dry them outside or in a properly vented dryer)


On Friday, September 7, 2001, Poland Springs and Staples Office Supply donated 1,200 cases of bottled water to Pascoag. Saturday, over 800 customers picked up their free case of water. Any customer who has not received their water, please stop by the District office during normal business hours for their free case.


Through generous contributions of Stop and Shop (1,300 cases expected to be delivered by September 14, 2001) and Wal-Mart and Sam’s Club ($20,000 donated for the purchase of bottled water), our residential customers should have access to free bottled water for the next several weeks. As always, please feel free to contact us with any questions.

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